When should I contact the Social Security Administration?

The Social Security Administration's Office of the Inspector General investigates cases that involve the use of your SSN to fraudulently obtain Social Security benefits. They also investigate cases that involve the use of counterfeit SSN cards, the manufacturing or selling of counterfeit SSN cards, the selling of legitimate SSN cards or information, or the misuse of SSNs linked to terrorist groups or activities. Report any of these allegations to the SSA Fraud Hotline. Call: 1-800- 269-0271; fax: 410-597-0118; write: SSA Fraud Hotline, P.O. Box 17768, Baltimore, MD 21235; or e-mail: oig.hotline@ssa.gov.

You also can call SSA at 1-800-772-1213 to verify the accuracy of the earnings reported on your SSN, and to request a copy of your Social Security Statement or to get a replacement SSN card if yours is lost or stolen. Follow up in writing.

For more information: http://www.ssa.gov/pubs/idtheft.htm

SSA publications:

SSA Fraud Hotline for Reporting Fraud -
http://www.ssa.gov/oig/guidelin.htm

Social Security: Your Number and Card (SSA Pub. No. 05-10002) -
http://www.ssa.gov/pubs/10002.html

When Someone Misuses Your Number (SSA Pub. No. 05-10064) -
http://www.ssa.gov/pubs/10064.html

Should I apply for a new Social Security number?
Under certain circumstances, the Social Security Administration may issue you a new SSN - at your request - if, after trying to resolve the problems brought on by identity theft, you continue to experience problems. Consider this option carefully. A new SSN may not resolve your identity theft problems, and may actually create new problems. For example, a new SSN does not necessarily ensure a new credit record because credit bureaus may combine the credit records from your old SSN with those from your new SSN. Even when the old credit information is not associated with your new SSN, the absence of any credit history under your new SSN may make it more difficult for you to get credit. And finally, there's no guarantee that a new SSN wouldn't also be misused by an identity thief.